General Questions

Who created FitPages.me?

FitPages.me is owned and operated by Carlos Diaz an AFAA Certified Group Fitness, Zumba™, and Strong Nation™ Instructor.

I do not live in the USA, can I use FitPages.me?

Yes. Services are available to all countries where PayPal acts as a payment service and where our services are not disallowed by law.

How much does it cost?

FitPages.me is FREE FOR 7-DAYS then it's just $19.99/mo (USD). We currently only accept PayPal, Bank Account, Visa, MasterCard, Discover, UnionPay and American Express cards. Payments are managed through PayPal Subscriptions are are charged monthly.

How long is your trial period?

FitPages.me is FREE FOR 7-DAYS from intial subscription, then it's just $19.99/mo (USD).

What is your cancellation policy?

Trial Subscriptions
We only offer 1 trial period. Trial Subscriptions can be cancelled at any time by contacting us or by logging in, visiting your Account Settings page, and clicking "Unsubscribe / Cancel Account". You can also cancel directly through PayPal. During your trial period you will have complete access via your login to all features. However, if you cancel during your trial period, you’ll lose access to all features immediately.

Subscriptions
Subscriptions can be cancelled at any time by contacting us or by logging in, visiting your Account Settings page, and clicking "Unsubscribe / Cancel Account". You can also cancel directly through PayPal. If you cancel after the start of the next subscription period, you will still have complete access to features until the end of that period. No partial refunds will be issued for time remaining in your subscription period.

Can I create recurring classes?

Yes! You can easily create recurring classes in FitPages.me.

Payments

Do I need to have a PayPal account to accept payments?

Yes. FitPages.me designed to allow for you to accept PayPal payments directly through your PayPal personal or business account.

What forms of payment can I accept?

You can accept payments via PayPal, Bank Account, and Debit/Credit cards such as Visa, MasterCard, Discover, UnionPay, American Express and various others accepted by PayPal..

You can request and process payments in the following currencies...
$ AUD, R$ BRL, $ CAD, Kč CZK, Kr DKK, € EUR, 元 HKD, ft HUF, Rp IDR, ₪ ILS, ¥ JPY, RM MYR, $ MXN, $ TWD, $ NZD, kr NOK, ₱ PHP, zł PLN, £ GBP, ₽ RUB, $ SGD, kr SEK, CHF CHF, $ USD

Can I accept Venmo payments?

Maybe. Since PayPal owns Venmo, they've been working on integrating payment features. At this time however only Venmo users who have authorized web payments will be given a "Pay with Venmo" option. Unfortunately, we do not control when this option shows.

I have a PayPal personal account, do I get all FitPages.me features?

Unfortunately a personal account does not grant the same amount of access as a business one. Below is a list of features available depending on account type.

PayPal Personal
  • Accept payments via PayPal, Bank Account, and Debit/Credit cards such as Visa, MasterCard, Discover, UnionPay and American Express.

PayPal Business
Personal features plus...
  • Subscriptions
  • Refunds

Does FitPages.me store my participants PayPal payment information?

No. Per PayPal's policy, no merchant ever receives actual credit card or account identifying information for any person who submits a payment.

Webpage

What kind of webpage do I get from FitPages.me?

Every subscriber gets a fully responsive, customizable, and easy to use web page which lists your information, class schedules, which can even let your students sign in and pay for your classes (PayPal Business only).

I have my own website, can I redirect it to FitPages.me?

Yes! We can easily route your domain to your FitPages.me webpage. Feel free to contact us for more information.

Can I plug in FitPages.me features into my existing website?

Soon! We are currently working on creating "widgets" that you can plug into your existing website.

Coming Soon.

Have a question you do not see answered here? Contact Us.